Privacy Policy
Last updated: 22/11/2025
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us. Our business is based in Queensland, Australia, and we comply with the Australian Privacy Act 1988, including the Australian Privacy Principles (APPs). We also include information to help visitors understand their rights under the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
We collect only the information that you voluntarily provide or that is automatically collected through analytics tools.
2.1 Contact Form
If you submit a contact form, we collect:
Name
Email address
Organisation (optional)
This information is used solely to respond to your enquiry.
2.2 Analytics Data
We use Google Analytics, which may collect:
Pages visited
Time spent on the site
Browser, device, and operating system
General geographic region (non-precise)
Referring websiteGoogle Analytics uses cookies or similar technologies to operate.
We do not use analytics to personally identify visitors.
3. Purpose of Collection
We collect your information only for:
Responding to enquiries
Analysing website performance and improving our contentWe do not sell, rent, or transfer personal information to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Union, we process your data under the following legal bases:
Consent - when you submit a contact form
Legitimate interests - for analytics and website functionalityYou may withdraw your consent at any time by contacting us.
5. Data Storage and Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure, as required under the Australian Privacy Principles (APP 11).
Contact form submissions may be stored in our email system or CRM.
6. Disclosure of Information
We may disclose your personal information:
To service providers involved in website hosting, analytics, or email (e.g., Google Analytics)
If required by law or to protect our legal rights
Some data may be transferred outside Australia (e.g., to Google servers). Where this occurs, we take reasonable steps to ensure protection consistent with the APPs.
7. Cookies
Google Analytics uses cookies to track and analyse website usage. You may disable cookies in your browser settings at any time.
8. Your Rights
8.1 Australian Privacy (APP) Rights
You may:
Request access to the personal information we hold about you
Request correction of inaccurate information
We will respond within a reasonable timeframe.
8.2 GDPR Rights (EU Users)
If you are in the EU, you may:
Request access, correction, or deletion of your data
Object to processing
Request data portability
Withdraw consent at any time
8.3 CCPA Rights (California Users)
If you are a California resident, you may:
Request to know what categories of personal information we collect
Request deletion of your information
Request to know whether your information is sold or shared (we do not sell or share personal information)
You will not face discrimination for exercising your rights.
9. Retention of Personal Information
We retain contact form information only for as long as needed to respond to your enquiry or meet legal obligations. Analytics data is retained in accordance with Google Analytics retention settings.
10. Third-Party Services
We use the following third-party:
Google Analytics (Google LLC)
We encourage you to review Google’s Privacy Policy for more information on how it collects and processes data.
11. Contact Us
If you have any questions or wish to exercise your privacy rights, contact us at:
Email: [email protected]
Business Name: Autyra Pty Ltd
Location: Queensland, Australia